Introduction

What is IAS Email Continuity?

IAS Email Continuity is provided to allow Faculty, Members, Visitors and Staff to access their new email during a prolonged outage of our primary email system. The service is available to allow anybody with email privileges at the IAS to access new incoming email messages and compose new outgoing messages.

Please be aware that this system is intended to provide a means for accessing your email when the main IAS email servers are offline. Given this, when using IAS Email Continuity, you will not have access to stored email messages, calendars, contacts or other customizations that may be part of your setup under normal conditions.

Settings

The following tables summarize the mail client settings for connecting to IAS Email Continuity.

Incoming mail server settings
Server Type IMAP
Server Name incoming.mailbagger.com
Port 993
SSL Autodetect
Authentication Autodetect
Username Your IAS email address
Password Your IAS Email Continuity Service password

Outgoing mail server settings
Server Type SMTP
Server Name outgoing.mailbagger.com
Port 465
SSL Autodetect
Authentication Autodetect
Username Your IAS email address
Password Your IAS Email Continuity Service password

Mail Client Details

Apple Mail

Set up Apple Mail per the settings above, and reference the following screenshots for more details.

New account – Account Information tab
New account – Advanced tab
New Account – SMTP Server List – Account Information tab
New Account – SMTP Server List – Advanced tab

Once the new account has been added, we recommend that you disable the account until the account is needed. Directions for disabling and enabling the account are below.

To disable or enable the account:

  1. Launch Mac Mail.
  2. Click on Mail > Preferences.
  3. Click on the Advanced tab.
  4. To disable the account, remove the checkmark (✓) in the box next to Enable this account. To enable the account, place a checkmark (✓) in the box next to Enable this account.

Microsoft Outlook

Set up Microsoft Office Outlook 2010 per the settings above, and reference the following screenshots for more details.

Microsoft Outlook 2010 – New Account settings
Microsoft Outlook 2010 – New Account IMAP and SMTP settings
Microsoft Outlook 2010 – New Account Outgoing Server settings

Mozilla Thunderbird

Set up Mozilla Thunderbird per the settings above, and reference the following screenshots for more details.

New Account – Root Settings
Thunderbird – Server Settings
Thunderbird – Copies and Folders
Thunderbird – SMTP settings

iPad or iPhone

Set up iPads and iPhones per the settings above, and reference the following screenshots for more details.

iPad/iPhone – New Account settings
iPad/iPhone – New Account Advanced settings
iPad/iPhone – New Account SMTP settings

Once the new account has been added, we recommend that you disable the account until the account is needed. Directions for disabling and enabling the account are below.

To disable or enable the account

  1. Click on Settings.
  2. Click on Mail, Contacts, Calendars.
  3. Click on the account you created for the IAS Email Continuity Service.
  4. Slide the Mail setting to OFF to disable the account. Slide the Mail setting to ON to enable the account.
iPad/iPhone – New Account Disabled

Android

Below are some screenshots from the default email client to show you what you should see once the new account is setup. There are many other mail clients available, with similar configuration screens.

Android account setup
Android account setup